Northwestern University

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Request Services
- - Request Services Overview
Planning, Design & Construction
- - Planning, Design & Construction Overview
  - Campus Planning Request drawings, space information and other campus planning services.
  - Design & Construction Projects View project details, including information about the project team, project deadlines and the current status.
  - Contractor Resources Access resources for contractors, including design guidelines and campus access procedures.
  - Campus Construction Map See current construction sites and potential impacts on campus.
- Related Links:
  - Design Guidelines
  - Building & Space Planning
Building & Campus Access
- - Building & Campus Access Overview
  - Building Access Guidelines Find building access guidelines, hours, accessiblity and more.
  - Keys & Wildcard Services for Building Access Learn how to obtain a WildCard or building keys.
  - Bikes, Scooters & Active Transportation See parking restrictions and guidelines for those using various micromobility devices.
  - Campus Accessibility, Wellness & Inclusivity Explore accommodations such as ADA compliance, all-gender bathrooms and lactation rooms.
- Related Links:
About
- - About Overview
  - Facilities Organization See Facilities' leadership and organization.
  - Departments Learn more about our service units and the campus wide support they provide.
  - Mission & Core Values (RISE) Read about the organizational values that drive our work.
  - Announcements & Notifications Stay up-to-date on facilities-related alerts and news.
- Related Links:
  - Facilities Staff Portal
  - Sustainability & Environmental Initiatives

Request Services

Maintenance, repair, renovation and more.

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Urgent & Critical Issue Response

Call Facilities at 847-491-5201 (Evanston) or 312-503-8000 (Chicago) for an immediate response to an urgent problem.

Request Maintenance

Submit a request for repair or maintenance of a University building or its components.

Initiate a Project

Start the process of a design, renovation or construction project. Facilities handles both capital and non-capital projects.

Real Estate Inquiries

Find off campus spaces for lease, and get assistance reviewing, negotiating or processing University-leased properties.

Access Facilities Connect

Facilities Connect is a web-based platform used to request preventative and corrective maintenance services, access information on campus spaces, manage design and construction projects.

Find training, reporting tools or log in

Billing & Payment Procedures

Billing for Facilities services depends on their type: departmental charges and building charges are handled differently. Learn more about the financial responsibility for these types of services, as well as payment procedures.

Learn about billing & payment

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Facilities Customer Service

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Frequently Asked Questions