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Facilities

Working towards a safe, sustainable and reliable campus environment.

How We Can Help

We're here to support the Northwestern community.

Explore our services and find assistance.

Report an Urgent or Critical Issue

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If you observe or are aware of an urgent issue related to Northwestern’s buildings or grounds, please call Facilities immediately. 

Contact Us

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Call 847-491-5201 (Evanston)
Call 312-503-8000 (Chicago)

Urgent Issues Include:

  • Active leaks
  • Power outages
  • Broken windows
  • Elevator issues
  • Security concerns
  • Active alarms
  • Fallen trees
  • More on critical issues

Request a Repair or Maintenance

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Facilities responds to repairs and renovation requests for University buildings and building components, the exterior and grounds, and related infrastructure.

Make a request

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Visit Facilities Connect
Email facilities@northwestern.edu

Common Service Requests

Initiate a Project

Northwestern building

Facilities provide technical expertise and management services for the planning, design, and construction of capital and non-capital projects.

Start a project

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Capital Project (form)
Facilities Connect (non-capital projects)

Learn more about the project process

What We Do

Facilities serves as steward to Northwestern's physical properties while upholding key values.

227
University buildings
240
acres across three campuses
65
leased properties
12
LEED-certified buildings
55
registered historic buildings

Our Mission

To deliver a safe, sustainable, and reliable campus environment as a trusted business partner to the University community.

Project Highlights

Facilities works to preserve the University's heritage and pursue distinguished design; plan for maintenance and functionality; and reflect environmental responsibility.

mudd hall

Mudd Hall

Northwestern renovated and expanded the existing Seeley G. Mudd Library, creating collaborative student resources and providing growth space for state-of-the-art scientific research laboratories. The building was enlarged horizontally and vertically, with two additional floors added to the existing three-story structure. In total, 120,000 gross square feet were inserted to support research for eight departments within the Weinberg College of Arts and Sciences and McCormick School of Engineering. Mudd’s expansion will help Northwestern University grow and advance its research mission while providing new opportunities for students to engage with each other and with scientific research.

Announcements & Notifications

Latest Facilities happening on the Northwestern University campus.

Updated Key Pick-Up Location

August 19
The key pick-up location on the Evanston Campus is moving to the Facilities office at 2020 Ridge Ave, effective Monday, September 2. The Chicago campus key pick-up location remains unchanged, at 345 E Superior, 15th floor. Key pick-up hours on both campuses are Tuesday and Wednesday, between 8:30AM and noon. Evanston campus key delivery is available for a fee, and can be coordinated with Facilities Customer Service at 847-491-5201 or facilities@northwestern.edu.

Work underway to protect South Campus shoreline

August 15
Following record-high lake levels in recent years, Northwestern is making improvements along the southeast edge of campus to protect the shoreline from erosion. Parts of the pedestrian path along the southeastern edge of campus will be closed until work is completed in June 2025. During construction, pedestrians are advised to follow the footpath that runs west of the Segal Visitor’s Center and the Wirtz Center for the Performing Arts.

Lanny and Sharon Martin athletics facility work scheduled for weeks of Aug. 5, Aug. 12

August 5
Notice: From August 5 - 16, the lakefront path and parking areas near the athletics facility will be impacted by restrictions and closures, due to construction and gamedays. On Aug.12, Campus Drive in front of the Walter Athletics Center will be closed. From Aug. 12 - 15 most of parking lot 122 will be closed to install temporary fencing and unload equipment.